eSimExpress
Login

Help Center

Home/Help Center/How-To/Installation Guide

Installation Guide

Install Time
5–10 min setup
Required
Stable internet + QR email
Plan Starts
Per plan activation
QR Profile
Single-use profile

Before you start

  1. 1.Make sure your phone supports eSIM and is carrier-unlocked — check compatible devices.
  2. 2.Locate the email titled “Your eSIM order is ready!”. Can't find it? Check your spam / junk folder.
  3. 3.Connect your phone to a stable internet connection via Wi-Fi or active mobile data.

Your QR email will look like this

Open this email on another device (laptop, tablet or friend's phone) or print it out before scanning.

QR code installation

Recommended for easiest setup (requires a second screen or printout)

1

Open Settings → Mobile Service → Add eSIM

On iOS 26, go to Settings → Mobile Service → Add eSIM.(Older iOS versions may call this Add Mobile Plan — same place.)
2

Tap “Scan QR code”

Hold your phone about 15–20 cm from the QR code on your laptop or printout. It'll detect automatically and show Activate eSIM.
3

Tap Continue → Add mobile plan

The profile installs in about 10–30 seconds. Only enter the confirmation code from your email if it's asked for. Then follow the on-screen setup: choose Abroad, plan type Data Only, and tap Done when you see “Travel eSIM Setup Complete”.
4

Give it a recognizable nickname

Something like eSimExpress Travel works well — the name is yours to choose, and it shows up clearly in Control Center and Settings.
5

Confirm the eSIM installed successfully

Go to Settings → Mobile Service — your new line (whatever you named it in the step above, e.g. eSimExpress Travel) should appear under SIMs:

Manual details installation

Use this if you cannot scan the QR code from another device

1

Start the same way, then switch to manual entry

Settings → Mobile Service → Add eSIM → Scan QR Code → tap Enter Details Manually at the bottom.
2

Enter your eSIM details

Open your order email and enter the values exactly as they appear there — every order has its own SM-DP+ address and activation code:

SM-DP+ Address

From your order email.

Activation Code

From your order email.

Confirmation Code (optional)

Only if your email includes one.

3

Continue → name it → set your lines

Same as steps 3–5 in the QR code method above.
Important: An eSIM profile can only be installed on a single device. Once scanned and installed, it cannot be transferred, moved, or reinstalled on another phone.
How-To3 min read

How do I check if my phone supports eSIM?

Read guide
How-To4 min read

How do I set my eSIM for mobile data?

Read guide

Still need help?

Contact support with your order number, phone model and error screenshot.

Email Support